Privacy policy

Privacy Policy

1. Overview

At Leonisa Online Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Shipping preferences

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations

4. Payment Security

We do not store full payment details on our servers. All payments are processed securely through trusted payment gateways, including:

  • Visa
  • MasterCard
  • JCB
  • PayPal

5. Data Sharing

We do not sell or rent your personal information. However, we may share your data with trusted third parties only when necessary, such as:

  • Shipping carriers (DHL, FedEx, EMS)
  • Payment processors
  • Legal authorities when required by law

6. International Shipping & Data Use

Leonisa Online Shop operates globally, with shipping available to most countries worldwide, except certain regions in Asia and remote areas.

Your information may be processed and stored in different countries to facilitate order fulfillment and delivery.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You may disable cookies in your browser settings, but some features may not function properly.

8. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for data processing
  • Request data portability

To exercise your rights, please contact us below.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@leonisaonlineshop.com

Company Address:
2543 Martin Ave SE, Grand Rapids, MI 49507, USA